Luxury Berlin hotel erases Israel from phonebook by Muslim request

A French filmmaker of Jewish origin unleashed a media furor after he revealed that the Kempinski Bristol hotel in Berlin does not list Israel’s dial code, with employee citing “requests” from Arabic customers.

Claude Lanzmann, an author of Holocaust documentary “Shoah,” vented his frustration at the Kempinski Bristol Hotel in Berlin, writing an open letter in the German outlet FAZ.

During his recent stay, Lanzmann tried to find Israel in the list of dial codes provided by the hotel. The country however was not mentioned among the states one can call directly from the room.

“How is it possible, in 2016 in Berlin, the capital of the new Germany, that Israel was eliminated and eradicated?” Lanzmann wrote. Instead, Kempinski Bristol offers an opportunity to dial Israel via an own call center.


Seeking explanation, the filmmaker addressed the issue at the hotel’s reception. The answer he got there, Lanzmann wrote “shocked him.”

The hotel’s clerk said that the measure was “a deliberate decision by the management of Kempinski-Hotels.”
The reason behind the move triggered even more outrage by the filmmaker.

“The majority of our guests are Arabs and they demanded Israel’s [code] to be deleted,” the employee was quoted as saying by Lanzmann.

Israeli ambassador to Germany Yakov Hadas-Handelsman called the case a “great shame,” Suddeutsche Zeitung reports.

“We were appalled and shocked by the incident. It is in itself a great shame. The fact that it has occurred in Germany and at that very hotel chain, is an even greater disgrace. That needs no explanation. We expect that the hotel draws the right conclusions,” the official said.

The incident triggered quite a response online, with people calling it a scandal. Some alleged that the Kempinski hotel simply “caved in” to the alleged demands of Arabic customers.

“Shame on you,” another post stated, pointing out that the hotel, located in the noble Kurfurstendamm street stands near a synagogue.

The hotel itself was quick to brush off any accusations, calling what happened an “oversight” and “apologizing” to Lanzmann, Der Spiegel reports.

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  1. Kenpinski Hotels management shame on you !

  2. Israel should see if this action violates German law. The Germans are sensitive to anti.-Semitism. Perhaps this is a crime under German law.

  3. Can EU fans have Britain’s code deleted due to Brexit? Can Spaniards do the same to Gibraltar? North Koreans to South Korea? Republican Cypriots to Turkey? Just askin’.

  4. Jews should not go to Germany.We cannot forget and with this we cannot forgive.

  5. a great mistake on behalf of the hotel to delete israels dialing code just to appease arab clients. i do hope all their jewish and israeli customers will cancell bookings.

  6. Isac Boian says:

    An now, let us see if in the corrected dial code list, Israel’s name will really appear.
    Or if will be at all a corrected list.

  7. Apology too late,boycott this group on antisemitic hotels

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